Check Conwy Collections and Sort Trolibocs Without Guessing
Use this guide to confirm your Conwy collection day, sort Trolibocs correctly, use weekly food waste, protect black-bin space and choose the right route for garden waste, bulky items and recycling centre visits.
It is built for fast action: check the official date first, then use the item helper, missed-collection checks and local warning boxes before reporting, booking or travelling.
Quick answer: Conwy residents should use the official “Check my collection day” page to confirm their address-specific refuse, recycling, food waste and garden waste dates. Weekly recycling and weekly food waste are the key to making the four-weekly black refuse bin work.
Use Trolibocs top/green bag for paper and card, middle/white bag for plastics, tins, cartons, aerosols and foil, bottom/green box for glass bottles and jars, and the lockable food waste container for food waste.
I Want To… Pick the Fastest Conwy Action
Start with the task, not the full council website. Each card explains what to check first and gives the official link only when it helps you complete the action.
Find my next collection
Use the official address checker for refuse, Trolibocs recycling, food waste, textiles, electricals and subscribed garden waste dates.
Find the right container
Use the container guide for Trolibocs levels, food bin, cardboard bag, battery bag, textile bag, pink electricals bag, Podback and refuse.
Report a missed collection
Check the date, container, contamination, access and weather first. If the collection was genuinely missed, use the official form.
Subscribe to garden waste
Conwy lists garden waste at £46 for 12 months including one 240L bin. Extra bins are £26 each, up to three extra bins.
Book bulky waste
Conwy lists bulky waste at £42 for up to four items. All items must be named when booking or they may not be collected.
Book recycling centre trip
Mochdre and Gofer Household Recycling Centre visits are appointment-only. Book before loading the car.
Screenshot Placement: Best Official Page to Show
Use a screenshot of the Conwy “Check my collection day” lookup before any private address result is shown. This helps users recognise the official page without exposing household data.
Recommended screenshot
Show the official collection checker page with the lookup area. Place the screenshot after the quick answer box and before the setup steps.
Suggested image filename: conwy-council-bin-collection-checker-2026.webp
SEO alt text: Conwy Council bin collection day checker for 2026
Caption: Use Conwy’s official collection checker to confirm your household refuse, recycling, food waste and garden waste dates.
3-Minute Setup for Houses, Flats, Holiday Lets and Rural Homes
Do this once so the household stops asking “what bin is it this week?” and starts using the right boxes, bags and bins every time.
Check the exact property
Use the official collection checker and search the exact address. Rural routes, flats, holiday lets and nearby streets can differ.
Save each stream separately
Save refuse, food waste, Trolibocs recycling, cardboard, textiles, electricals and garden waste as separate reminders.
Use weekly recycling properly
Weekly food waste and recycling are what make the four-weekly black refuse bin manageable.
Put special routes aside
Bulky waste, nappies/incontinence products, assisted collections, garden waste and recycling centre trips each use separate official routes.
Share the system
For shared homes and holiday lets, put a simple printed container guide near the bins or inside the kitchen cupboard.
Tonight Checklist: What Should Go Out?
Use this after checking Conwy’s official calendar. The note is saved only in this browser and does not send personal data anywhere.
- Official Conwy collection day checked for the exact address.
- Paper/card, containers and glass sorted into the right Trolibocs level or bag.
- Food waste separated into the lockable food container.
- Plastic bags, film, wrappers, crisp packets and polystyrene kept out of recycling.
- Broken glass and crockery wrapped safely for the black refuse bin.
- Garden waste placed out only if the subscription is active.
Decision Cards: Use This When You Are Unsure
These quick decisions reduce failed collections and wasted trips.
Black bin smells?
Move food waste to the weekly food container and use the nappy/incontinence service if relevant.
Black bin full?
Use all weekly recycling streams first. Households of six or more can request a second black bin if recycling all they can.
Too big for bin?
Use bulky waste or a booked Household Recycling Centre trip. Do not leave it next to the black bin.
Textiles/electricals?
If you live in a rural area, Conwy says to call Crest on 01492 596783 to book those collections.
Conwy Collection Rules: Fast Reference
Use the official address checker for dates. Use this table to avoid the mistakes that cause items to be left behind.
| Container / service | Use it for | Normal pattern | Most common mistake |
|---|---|---|---|
| Trolibocs top box / green bag | Newspaper, office paper, magazines, junk mail, envelopes, directories, catalogues, greeting cards, card, egg boxes, toilet rolls and books without spines or covers. | Weekly recycling. | Wet paper, books with covers/spines or materials from the wrong Trolibocs level. |
| Trolibocs middle box / white bag | Plastic bottles, plastic containers and tubs, drink cartons, Tetra Pak cartons, tins, cans, aerosols and foil. | Weekly recycling. | Plastic bags, wrappers, toys, washing-up bowls or hard plastics. |
| Trolibocs bottom box / green box | Glass bottles and jars. | Weekly recycling. | Broken glass or crockery. Wrap these securely and use the black bin. |
| Food waste bin | Meat, fish, bones, fruit, vegetables, pasta, bread, tea bags, kitchen paper and pet food. | Weekly. | Pet waste, packaging, plastics or liquids. |
| Black refuse bin | Plastic bags, wrappers, film, animal waste, crisp packets, polystyrene and nappies. | Every 4 weeks. | Putting recyclable items or food waste into the black bin. |
Item Helper: Which Conwy Container Should I Use?
Pick a common item before collection day. This is a route helper, not a replacement for the official container page.
Missed Collection: Report It or Fix the Cause?
A missed-collection report is strongest when you first check the date, container, access, weather and contamination. Wrong items may be left behind rather than treated as a missed collection.
Trolibocs Sorting Guide: Top, Middle and Bottom
Trolibocs works only when the right items go in the right level. Keep recycling clean, dry where needed and separated.
Paper and card
Use for newspaper, office paper, magazines, junk mail, envelopes, directories, catalogues, greeting cards, card, egg boxes, toilet rolls and books without spines or covers.
Containers
Use for plastic bottles, plastic containers and tubs, drink cartons, Tetra Pak cartons, cans, tins, aerosols and foil. Rinse and squash to save space.
Glass
Use for glass bottles and jars. Broken glass and crockery must be wrapped securely and placed in the black refuse bin.
Black Refuse Bin Space: What to Do Before Asking for More Capacity
Conwy’s black refuse bin is collected every four weeks. The council’s own advice is to use weekly food waste, weekly recycling, fortnightly textiles/electricals and nappy or incontinence product collection if needed.
Food waste first
Food waste causes smell and takes space. Use the weekly lockable food waste container and liners.
Nappies/incontinence
Conwy provides a free weekly collection for disposable nappies or incontinence products if the amount affects bin space.
Six or more people
Households of six or more can request a second black wheelie bin if they are recycling all they can.
Garden Waste: Subscription Cost, Extra Bins and Accepted Items
Conwy’s kerbside garden waste collection is a paid subscription managed by Bryson Recycling for the council.
| Garden waste point | Current Conwy detail | Resident action |
|---|---|---|
| Annual subscription | £46 for 12 months including one 240L wheelie bin delivered to your door. | Check the live sign-up page before paying. |
| Extra bins | Extra bins are £26 each, with a maximum of three extra bins. | Only add what you can store and present safely. |
| Start timing | Subscriptions start in April. You can sign up during the year but still pay the full 12-month subscription cost. | Sign up early if you want the full season value. |
| Accepted | Grass cuttings, leaves, small plants, twigs and non-invasive weeds. | Keep material loose and do not contaminate the bin. |
| Not accepted | Soil, rubble, large branches, compost bags, pots, rubbish, animal waste, garden furniture, tools and invasive weeds. | Use HRC or specialist advice where needed. |
Bulky Waste: Cost, Limits and No-Refund Warnings
Use bulky waste for large household items that cannot fit normal kerbside collection. Name every item when booking.
£42 for up to four items
The charge covers up to four items, including white goods. Any item not mentioned when booking will not be collected.
One booking per month
You can only book one collection per calendar month so more residents can use the service.
Aim within 10 working days
After payment, Bryson phones to confirm the date and Conwy aims to collect within 10 working days.
| Accepted examples | Not collected | Collection-day rule |
|---|---|---|
| Furniture, sofas, chairs, tables, wardrobes, beds, mattresses, large electricals, televisions, computers, lawnmowers and empty white goods. | DIY waste, rubble, bricks, plasterboard, kitchen cupboards, external doors, asbestos, fuel containers, garden waste, pianos, pool tables and specialist-lift items. | Place items outside the front of the property for 7am. Collection runs between 7am and 5pm; crews will not enter the property or disconnect services. |
Request Replacement Containers, Bags or Bins
Use the official request forms if a Trolibocs part, food caddy, recycling box, bag or black bin is missing, broken or unsuitable.
Recycling containers
Request additional or replacement green recycling boxes, food caddies, boxes or bags for cans, plastics, textiles, electricals and batteries.
Trolibocs parts
Ask for replacement lids, flaps or a frame for the Trolibocs system through the recycling container route.
Replacement black bin
If the black wheelie bin is missing or damaged, use the official replacement bin form rather than buying an unapproved bin.
Household Recycling Centres: Book Before Loading the Car
Conwy has Household Recycling Centres at Mochdre and Gofer. Visits are by appointment only, and each household is allowed up to six visits in two calendar months.
Mochdre Household Recycling Centre
Address: Bron-y-Nant Road, Mochdre, LL28 4YL. Book before travelling and check the accepted item list.
Gofer Household Recycling Centre
Address: Rhuddlan Road, St George, Abergele, LL22 9SE. Check weather warnings before travelling because site access can be affected by adverse weather.
| Season | Monday to Saturday | Sunday | Before travelling |
|---|---|---|---|
| Summer: 1 April to 31 October | 09:00–17:00 | 09:00–16:00 | Book an appointment and check accepted materials. |
| Winter: 1 November to 31 March | 09:00–16:00 | 09:00–16:00 | Check weather, access and any paid-item rules. |
Special Help: Assisted Collection, Nappies, Medical Waste and Extra Space
Use these routes when normal containers do not fit the household’s needs.
Assisted collection
If you cannot move your bin and have nobody to help, contact Conwy to arrange assisted collection.
Nappies/incontinence
Conwy offers a free weekly collection if the amount produced means you run out of refuse-bin space.
Medical waste
Needles and syringes must go to a needle exchange. Infectious clinical waste should be arranged through the Health Board.
Second black bin
Households of six or more can request a second black wheelie bin if recycling all they can.
Contact Help: What to Say If You Are Still Unsure
Use online forms first where possible. If you need advice, include the address, collection date, container type and exact issue.
Missed collection message
My collection was due on [date] at [address/postcode]. The correct container was out at the normal collection point. The contents were sorted correctly and there was no contamination notice. Please advise or arrange collection if eligible.
Unsure item message
Hello, I am a Conwy resident. I am unsure whether [item] can be recycled. I can send a photo if useful. Please confirm which container or service I should use.
Local Conwy Bin Day Tips
These practical habits help with coastal winds, rural collections, holiday lets, flats, narrow streets and homes using multiple boxes and bags.
Use the app if you forget weeks
The Conwy App helps with collection reminders, service alerts and recycling-centre locations.
Rinse and squash
Rinsing and squashing containers creates more space and helps recycling quality.
Secure boxes on windy days
Use lids and careful placement so light materials do not blow across the street.
Do not hide batteries
Batteries and vapes should use battery/special routes, not normal refuse or mixed recycling.
Book HRC visits first
Mochdre and Gofer visits require appointments. Check weather and vehicle rules before travelling.
List bulky items exactly
Bulky items not mentioned during booking may be left behind.
Official Conwy Links for Final Action
Use these links when you are ready to check, report, book, request, subscribe or verify a rule. This guide explains the decision; official pages control the final action.
Check collection day
Official address-specific collection lookup.
Which container?
Official Trolibocs, food waste, textiles, electricals, battery, Podback and refuse guide.
Report missed collection
Use after checking date, sorting, access and contamination.
Garden waste
Subscription, extra bins, accepted items and Bryson route.
Bulky waste
Cost, limits, accepted items and collection-day rules.
Book recycling centre
Appointment route for Mochdre and Gofer HRC visits.
Conwy Council Bin Collection FAQs
How do I check my Conwy bin collection day?
Use Conwy County Borough Council’s official “Check my collection day” page and search your exact address. This gives the safest result for refuse, recycling, food waste and garden waste dates.
How often is the black refuse bin collected in Conwy?
Conwy’s black refuse bin is collected every four weeks. Weekly recycling and weekly food waste collections help keep the black bin from filling too quickly.
What goes in the Trolibocs top box?
The top box or green bag is for paper and card, including newspaper, office paper, magazines, junk mail, envelopes, catalogues, greeting cards, card, egg boxes and toilet rolls.
What goes in the Trolibocs middle box?
The middle box or white bag is for plastic bottles, plastic containers and tubs, drink cartons, Tetra Pak cartons, food and drink cans, tins, aerosols and foil.
What goes in the Trolibocs bottom box?
The bottom box or green box is for glass bottles and jars. Broken glass and crockery should be wrapped securely and put in the black bin.
Is food waste collected weekly in Conwy?
Yes. Conwy lists food waste as a weekly collection and recommends using it to reduce smells and free space in the black refuse bin.
How much is Conwy garden waste collection?
Conwy lists the garden waste subscription at £46 for 12 months including one 240L wheelie bin. Extra bins are listed at £26 each, with a maximum of three extra bins.
How much is bulky waste collection in Conwy?
Conwy lists bulky waste collection at £42 for up to four items, including white goods. You can only book one collection per calendar month.
Where are Conwy Household Recycling Centres?
Conwy lists Household Recycling Centres at Mochdre, Bron-y-Nant Road, LL28 4YL, and Gofer, Rhuddlan Road, St George, Abergele, LL22 9SE.
Do I need to book a Conwy recycling centre visit?
Yes. Conwy says Household Recycling Centre visits are by appointment only. Each household is allowed up to six visits to the sites in two calendar months.
Can I get a second black bin in Conwy?
Households of six or more can request a second black wheelie bin if they are recycling all they can. Smaller households struggling for space should use the council’s help form or advice route.
Is this website operated by Conwy Council?
No. This is an independent resident guide. Conwy County Borough Council remains the final source for collection dates, fees, forms, subscriptions, bookings and service rules.